Welcome to radiancexpert.com | This website is owned and operated by Radiance Xpert. By accessing our website or making a purchase, you agree to comply with and be bound by the following Terms and Conditions. These terms apply to all users, including visitors, customers, and content contributors.
Please read these terms carefully. If you do not agree with any part of them, please do not use our services.
You must be of legal age in your country of residence to use our site. By using this site, you confirm that you meet this requirement and that you will not use our services for any illegal or unauthorized activity. This includes but is not limited to violating intellectual property laws or distributing malicious software.
We reserve the right to refuse service to anyone for any reason at any time. By using this site, you agree not to replicate or exploit any part of the service without written consent from Radiance Xpert. Your data may be transmitted unencrypted through various networks.
We strive to provide accurate descriptions and images of our products, but we do not guarantee that all information is error-free. Product availability may change without notice. We reserve the right to discontinue or modify products at any time.
Prices are subject to change without notice. All payments must be made through the payment options available on the site. Radiance Xpert reserves the right to cancel or limit quantities on any order.
Shipping timelines are estimates and may vary due to unforeseen circumstances. Once a product is shipped, we are not responsible for delays or issues caused by the carrier.
You can request a return within 60 days of receiving your order, as long as the device product and packaging are in their original, unopened condition. Radiance Xpert also offers a free repair service for up to 6 months from the purchase date, provided the product is eligible and accompanied by a valid receipt and warranty card.
Not covered by warranty:
Approved refunds will be processed using the original method of payment. Please note that payment processing fees charged by banks or card networks are non-refundable. In the case of a refund:
The same fee structure applies to chargebacks. These charges reflect non-refundable transaction fees imposed by payment providers and are not retained as additional profit by Radiance Xpert.
Refund processing times may vary depending on your bank or card issuer.
Orders shipped outside Qatar and Lebanon may be subject to customs duties, import taxes, or other local fees imposed by the destination country.
These charges are the sole responsibility of the customer and must be paid upon delivery where applicable. Radiance Xpert is not responsible for delays, additional charges, or confiscation resulting from customs procedures.
If a shipment is refused due to unpaid customs fees, any return shipping costs and related charges may be deducted from the refund amount.
You may place orders as a guest, but creating an account offers benefits like order tracking and faster checkouts. It is your responsibility to maintain the confidentiality of your account information.
To change or cancel an order, contact us promptly. Once the order is processed or shipped, we cannot guarantee changes, but we’ll try to help where possible.
By submitting comments or suggestions, you grant Radiance Xpert the right to use and share your input without compensation. We are not obligated to respond to or retain any feedback.
We may offer access to tools or websites from third parties. These are provided “as is” without any guarantees. We are not responsible for content, policies, or practices of external websites.
You may not use our website or services:
Violating these rules may result in termination of your access to our services.
Radiance Xpert is not liable for any direct or indirect damages arising from your use of our services. This includes lost profits, data loss, or business interruption, even if we were advised of the possibility.
We may update these Terms and Conditions at any time. Changes will be posted on this page. Continued use of the site implies acceptance of those changes.
These terms are governed by the laws of the State of Qatar. Any disputes shall be resolved through the appropriate courts in Qatar.
Radiance Xpert Trading LLC
Office No. S33, Level 2, Alfardan Centre Building
Grand Hamad Street, Doha – Qatar
P.O. Box 26660
Email: [email protected]
If you have any questions or concerns, please contact us through our website or using the details provided above.
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your personal information.
All content on this website—including product descriptions, images, graphics, logos, and text—is the property of Radiance Xpert or its licensors and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content without written permission.
If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.